We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a REST API that I wrote and want to embed a wpDataTable (Version 2.8.1) in a page in our WordPress site. I paste my API URL in a browser and I get JSON back. I created a new wpDataTable:
Input Data Source Type: JSON file
Input file path or URL: (Pasted in URL from browser that works)
Apply
Error - Please provide a valid 2-dimensional array.
Deleted the table and tried again, same error.
This use to work but has been broke for a while. I purchased the plugin today so I could get this fixed.
Please help. Thanks.
Hello Webmaster
Thank you for your purchase.
Can you please send me the URL to that JSON file, so I can test it out? From the error message you're getting, it sounds like the JSON file isn't structured properly, but I cannot tell until I take a look.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, your URL created a table. Let us experiment with our controller attributes to find what works.
Thanks for your help!
Bill
You're welcome Webmaster
Glad I could help.
If you have any further questions or issues, please feel free to ask.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables