Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2305419
Theme ssues
Closed

Comments

  •  1
    Declan Kennard started the conversation

    I have entered the code on a wordpress page but all I get is an hourglass and the plugin will not load on the page.

    I am using siteground wphosting.

  • [deleted] replied

    Hello Declan Kennard , 

    Thank you for your purchase. 

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    Please check if you created and assigned everything and let me know if this helped!

  •  1
    Declan Kennard replied

    I have done all of this but still no joy?

  •   [deleted] replied privately
  •   Declan Kennard replied privately
  •  1
    Declan Kennard replied

    Got it to work, was trying to insert with code block but only works with text block!

  • [deleted] replied

    Hello Declan, 

    Apologies for replying late, we are not working on weekends. 

    Great, glad to hear that the issue is gone! 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,