We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2305379
Plugin Translation
Closed

Comments

  • Jürgen started the conversation
    February 19, 2020 at 8:28pm

    Hello Amelia Support Team,

    I am a website developer and I am looking for a suitable booking plugin for me and my customers. Is there Amelia with a German translation?

    If not, when can a German translation be expected?

    Thanks in advance

    greeting
    Jürgen

  •  1,895
    Miloš replied
    February 20, 2020 at 10:28am

    Hi Jürgen,
    Thank you for your inquire.

    Yes our plugin have German translation in it.

    One of our customers translated it because none of us are German speakers.

    If you want to translate it by yourself you can follow this guide:

    Words can be changed using POEDIT or Loco Translate for example very easily.

    If you want to use POEDIT then this is an instruction:

    1. Download the Amelia plugin from our TMS Store or from email that you receive when you purchase our plugin and save the .zip file on your computer.

    2. Unzip downloaded .zip file.

    3. You need to download and install POEDIT. 

    4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.

    5. Translate all the strings on your language.

    6. Save the file as it suggests to you (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will be generated new  wpamelia-id_ID.mo file. Find your language code here. 

    7. Go to ameliabooking/languages/ folder and make new folder and call him as language code for your language (in our case for Indonesian is id_ID) and  then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo and then copy hole folder id_ID back to your website in the location ../wp-content/plugins/ameliabooking/languages/.

    Of course, you will use language code for your language (we use Indonesian language and his language code is  id_ID just as example)

    When you finish that it would be nice to send us that translation, so we can include in next major update so you don't have to copy this folder from local machine on every update.


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Jürgen replied
    March 27, 2020 at 4:59pm

    Hello Amelia Support Team,
A current case study:
A customer runs a yoga studio with several trainers, each trainer should maintain their own hours / dates in the calendar on the website, so they can enter them.
And now to my question; Can each trainer in Amelia deposit his own Paylpal account for direct billing with his participants so that the participants can book the appointments and, above all, pay?
It would also be great if alternative payment options such as B. a bank transfer would be possible.
Thank you in advance
greeting
Jürgen
  • [deleted] replied
    March 27, 2020 at 5:33pm

    Hi Jürgen,

    In our plugin all payments go to one payment account. It is possible to have payments through PayPal or Stripe or both but it is not possible to connect each employee with separate account. This would be a multi-vendor option which is in our plan but since this feature is a large one it will take some time to implement and test it.

    Best regards.