Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2304206
Locations, Employees and calendars
Closed

Comments

  • Anna started the conversation
    February 18, 2020 at 9:22pm

    Hi, I have just purchased Amelia. I am currently using Acuity. So my questions are:

    Employees: Can I link employees to multiple locations. I am the only employee but I work from various locations.

    Locations: Can I assign different work days to different locations so that if a client books on a Monday it will only allow them to book at location number one, on a Wednesday location number 2 and so on? Hope that makes sense.

    Calendars: Does Amelia sync with iCal? Is there a work around if not?

    If I find that Amelia isn't going to work for me, can I get a refund within the 15 days? I really hope it is, because I am rapidly falling out of love with Acuity!!


    Thanks! 

  • [deleted] replied
    February 19, 2020 at 2:23pm

    Hello Anna, 

    Thank you for your purchase. 

    You can add more locations to one employee in the employees' work hours tab. So, you give them one default location in Employee -> Details tab and then in the Work hours tab you can assign different services and locations to each work time period. You edit the work time periods by clicking on the 'pencil' icon and add new work time period by clicking on '+' next to 'Apply to all days'. You can't assign more locations to the same work time period, unfortunately, if that is what you want to achieve.

    6493212895.png


    There isn't a sync with iCal in Amelia with its current built-in features, only with Google calendar. Unfortunately, there isn't a work-around for this. There is only an 'Add to calendar' option after booking for customers. 

    We have a 15-days money back policy so you can ask for a refund in TMS Store if you don't find it suitable for your business needs. 

    If you have any further questions or concerns feel free to ask,

  • Anna replied
    February 27, 2020 at 11:50am

    Thank you Marija,

    I have tried this just now, but my employee details page doesn't include a location box as yours does in the example you sent through. I will add a screen shot of my view. Please advise!

    Thank you

  • Anna replied
    February 27, 2020 at 12:32pm

    Also I have attempted to sync the calendar with my google calendar following the instructions here https://wpamelia.com/configuring-google-calendar/ but it doesn't appear to be working...?

    Looking forward to your advice x

  • [deleted] replied
    February 27, 2020 at 1:53pm

    Hello Anna, 

    Could you please tell me have you added more locations to Amelia -> Locations? If not, please add more locations and add one default location in the Details page and check please if you afterwards have the locations like on my screenshot?

    Also, do you have version 2.4. of Amelia? 


    Regarding the Google calendar, could you tell me what issues do you have? Do you have some error? On which step exactly you have an issue? Thank you.