We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey I am looking for an application to use on my website that can help new patients make and keep an appointment by providing text directions/ office location photos to the new patient. Allows them to message us. Allows us to send customized messages.
The issue is we have a competitor with offices very close to each of our locations and patients are getting confused when coming for the first time. Inadvertently ending up at the wrong practice altogether.
Hi Amanda,
Thanks for your interest.
We have email and SMS notifications, you can add image to email notification. You can see available type of notifications here. But we do not have live chat.
Let me know if you have further questions.