We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Sorry for the topic not in English, but now I can not edit it ... :(
English version below:
One employee assigned to several locations
Hello Paul
Not an issue, as long as the ticket is in English, we're good.
Unfortunately, that's how the plugin works, so the employee has to be assigned to one location by default. You can change it, like you said, later on. But they do need to have a default location under their name.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much for your reply and I would like to emphasize once again that amelia is a great solution! :) Congratulations!
I understand clearly that the employee must be assigned to some location, but I wonder if this assignment affects the employee's functioning in the system in some way? Because I don't see the difference if I assign it to location 1 or 2, can I always assign it to all services?
best regards
Hi again Paul
You're welcome.
Since locations are not linked to services, they will not affect the availability. This would only impact the available time slots when your customers choose a specific location.
For instance if Employee 1 is working on location 1 from 10:00 - 13:00, and a customer selects Location 2 in the drop-down on front end, they will not see these hours, but instead (for example) 13:00 - 17:00.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar, and thank you for your patience :)
Great! and very, many thanks for a full and accurate answer. :)
best regards
You're welcome, Paul
Glad I could help.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables