As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, when i import this sheet i am having issues.
When format of Date column is set to Date then many of the cells are blank. If I import as a string they are all there. If I then set to Date the all disappear.
For the property value, when I import as a float and sort date then it loses several decimal places. Any sort of sorting makes me lose data.
Any ideas?
Hello Cathal
Thank you for your purchase.
When I inspect your file, I see that the date column is formatted as normal number, not date. Also, the Price column is inconsistent when it comes to the format. Somewhere you have 129,500,000 but then again you have 973,5. So the plugin sees the first as integer, and the second as float. It decides to use float, and that's why some data is coming out wrong.
You need to configure your CSV file so that it's format is the same as in wpDataTables (date and number formats). This can be done through general settings of wpDataTables.
Please let me know if you're still having issues.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thats great, thanks for that. ill review the file and try again.
ok so i did what you asked. I changed date column format to "date". But still an issue.
Tried again by copying in plain text into new google sheet and exporting as csv. but same issue.
Hi again Cathal.
I used the file to create a table, and replicated your issue, but you can get it to work. Please access Date column's settings, go to the Data tab, and select the date format:
When you do this, the table will display the dates normally:
They have just been sorted in Ascending fashion.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables