We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2302185
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Comments

  • 宏幸 started the conversation

    英語が苦手なので、日本語で質問させてください。

    「場所」の登録をしても、添付ファイルのようなエラーが表示され、正しくマップが表示されないのはナゼなのでしょうか?

    ちなみに現在利用しているブラウザはGoogle Chromeですが、FireFoxでもSafariでもダメでした。

  • 宏幸 replied

    solved

    Thank you very much

  • [deleted] replied

    Hello 宏幸, 

    Glad to hear that you managed to find a solution for your issue. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,