We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
英語が苦手なので、日本語で質問させてください。
予約申し込み画面の入力フォームが、グレーアウトで入力できなくなりました。
当初はGoogle Chromeでも正常に動いていたのですが、なぜか突然入力ができなくなりました。
キャッシュのクリアをしてもダメでした。
別のブラウザ(Firefox、Safari)だと、正常に動作します。
解決方法をご教示ください。
Hello 宏幸
When I check your website, I can see there's a 403 - Forbidden error:
This usually implies there are some restrictions imposed on your website, or your server, and that is blocking the plugin from being displayed on front-end. The server understood the request but is blocking it for some reason.
Please reach out to your hosting provider, and ask them if they know about some restrictions.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
OK
I will check it
Hello Alexander like
Please let me know because I'm not very familiar.
I'd like to show the "403-Forbidden error" that I showed earlier to explain to the hosting server company. What kind of operation can I do?
Hi again 宏幸
The screenshot I provided should be sufficient.
However, to get to the error, please open the booking page, right click/inspect element. When the new window comes up, click on the Network tab, and you will see a line where the response is 403. When you click on it, the message will appear.
Your hosting company should know this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again 宏幸
I believe the issue should be resolved now.
Please take a look, and let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables