We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
I am in need of clarification on how to access service ID of my services in Amelia.
I've been looking through the FAQ section and didn't find any information on how to look up service ID/service number of my services for shortcode reference.
Thank you!
Hello Ronald Lee,
Apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day.
When you use Gutenberg blocks for building up your pages - you can enable the 'Preselect Booking Parameters' in the right side bar and you will be able to choose the service that you want you will there see the IDs as well. Please look at the attachments.
If you use some page builder you can create a shortcode this way using Gutenberg and copy/paste it to the element that you want it to be while editing the page with that page builder. You can also see the IDs of employees/services/etc. in your database.
If you have any further questions or concerns feel free to open a new ticket and we will gladly help,