Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
My appointment emails are not being sent. I also use amelia on a separate website and notifications aren't being sent there as well. I try to do the test emails and they don't show up in promotions, spam, etc. What do I have to change? Currently using default PHP and idk anything about the other options. On my 2nd website using amelia notifications have ALWAYS worked until recently.
Hello crackalack0506 ,
Thank you for your purchase and apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day.
Could you please tell me have you changed anything before they stopped working? Also, we don't recommend using PHP mail because the emails end up in Spam or are blocked by some mail providers. You can find the instructions for other mail service setup following this link. In some cases, hosting providers have their own configuration for sending emails through their servers, so you can contact them as well to ask them about this, because if you changed anything and the notifications stopped working maybe they changed something on their side which caused this issue.