Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I am creating user logins for my clients and some of the things I would like to do for client access involve me setting up custom roles for the clients. If I duplicate a role that has Ameilia menu access, amelia does not show up in the admin menu. The only time amelia shows up in the admin menu is if I set up the client user as: Admim or one of the amelia default roles wpamelia-manager, wpamelia-customer or wpamelia-employee.
No matter what related permissions I grant the user, the menu will not show up for them if it is a custom role. Is there any way I can change the amelia menu visibility for a custom user?
Hello Ryan Jensen,
Apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day.
I would need to check this out with the development team. But from the past experience I know that some of our users used plugins like for example User Role Editor for giving more roles to their users (when our users need this we suggest using this plugin or a similar one) or changing permissions they have using this plugin. So, could you please tell me would this help your use case?