Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
My client uses a service for a free online call. She schedules via Google Calender, but uses the Apple Calendar on her imac and iphone.
When someone schedules such a call the information about who the call is with is not displayed in de calendar item. I myself use Google Calendar and that shows more info about the appointment.
Can i somehow change which information is displayed in the Apple Calendar?
The attachment named Peggy shows an appointment in Apple Calendar.
The attachment named Debbie shows an appointment in my own Google Calendar.
Hi Debbie
Sorry for the late response. We've had a non-working Monday due to a National Holiday.
There could be some settings in the Apple Calendar. Unfortunately, Amelia does not have an integration with Apple's Calendar, only Google Calendar, so there's not much we can do about it.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar,
Hope you had a nice day off :-)
I checked with my client and also in Google the information is sparse/ not complete. See attached screenshot. Do you have any idea what can cause this?
Hi again Debbie
Is this an appointment that was carried over from Amelia, or a manually created event?
I see that the info is rather sparse, but if it's coming from Amelia, it shouldn't be like that.
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
yes it is carried over from Amelia.
Alright Debbie.
Can you please go to Amelia settings/Google calendar settings, and check which placeholders (if any) are added to the event header and description?
These are the same placeholders used in notifications, so you can customize what the event's header and description will look like in Google calendar.
Please let me know if that helps
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables