We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
loading google fonts is not GDPR Compliant
and your Font settings overright my serverside font settings.
please add the possibility to not load google fonts.
fyi:
loading from any external URL is not GDPR Compliant. you are also loading from placeholder.com and polyfill.io.
I tried to prevent this by adding this to the comfig.php:
define( 'WP_HTTP_BLOCK_EXTERNAL', true );
but it does not seem to work.
Hello Sigurd Roscher,
I forwarded this to the development and management team so they can check if there is an option to change this. I will get back to you as soon as I get some answer from them.