We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to have a separate calendar for each employee, so that they have their own link to send out to customers, but it requires the employee ID (
[ameliabooking employee=1] ). Where do I find this ID, or the ability to set it?
The page just continues to try to load, and I tink this might be the reason why.
Thanks,
Bill
Hi William,
Thank you for your purchase.
The best workaround for this ( until we implement a proper solution) is to go to database and find wp_amelia_users table.
There you will see type column and also the first and last name of the employee.
In type column find employee and also you will see the ID ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I cannot find 'wp_amelia_users' in either my cpanel or under the word press users. Where is this located at?
Thanks,
Bill
Hello Bill
I will take over Bogdan's ticket here.
That table is located in the database. You can access it through PHPMyAdmin (or some other database management program). Most cPanels have PHPMyAdmin as a feature, so you should be able to access it through there.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables