As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We are considering using your booking plugin to displatch field techs (aka agents) by several project managers. We could make the project manager a customer as we don’t need to track the actual end customer as a separate account.
Was wondering can your plugin allow the agent to decline an appointment, and/or modify the date and time and then the person that assigned the appointment to them is notified?
Hi Jeff,
Thanks for your interest.
What you have explained sounds like something that is possible with Amelia. Customers are able to cancel and/or reschedule appointments if you allow them, also Employees can approve, deny or cancel appointments. We have SMS and email notifications for both customers an employees.
Let me know if you have further questions!