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  Public Ticket #2295942
Email already exists for employee
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Comments

  • Mansoor Jadoon started the conversation

    There is no existing user with this email but I still see the error message that the user exists. https://share.getcloudapp.com/mXuq9m25

    There was a user with this email that I have deleted. What could be causing the problem? please help

  • [deleted] replied

    Hi Mansoor,

    What version of Amelia do you have? This is a pre-purchase category reserved for those who havenćt purchase yet, I am not eligible to help you with this, this is a question for support engeeners and they will need your credentials. I cant be sure why is this happening.

    You can try by adding +1 for example if you are using gmail or yahoo mail. For example if your email is [email protected], you can try with [email protected]