As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
There is no existing user with this email but I still see the error message that the user exists. https://share.getcloudapp.com/mXuq9m25
There was a user with this email that I have deleted. What could be causing the problem? please help
Hi Mansoor,
What version of Amelia do you have? This is a pre-purchase category reserved for those who havenćt purchase yet, I am not eligible to help you with this, this is a question for support engeeners and they will need your credentials. I cant be sure why is this happening.
You can try by adding +1 for example if you are using gmail or yahoo mail. For example if your email is [email protected], you can try with [email protected]