We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I have tried changing my working hours but it does not update my booking times. I have uninstalled and reinstalled the app but it still does not seem to clear the problem, in there any way to reinstall and remove all existing setting so I can reinstall fresh?
Hello Aranan Nathan
Thank you for your purchase.
I suppose you're changing the global working hours?
If that is true, you need to access your employees' working hours, and change their hours. They are the ones providing the service, and they can work less than, or more than what has been defined as company's working hours.
Please access each of your employee's profiles, and change their working hours. It should work fine after that.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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