Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I would like to upgrade my license to a Lifetime Pro.
Is this possible and would I receive some credit?
Hello Thomas,
We are glad to hear that you like Amelia and want to upgrade your license.
Unfortunately, we don't have an option for a direct upgrade, but we can make an upgrade for you through our sales provider - Paddle if that is OK with you, since they have your card information (that you used when you purchased Amelia, and it is saved there for the yearly subscription). If you agree to proceed with this we will make the upgrade on Paddle and they will automatically take the amount that will be calculated as the difference between Pro and Basic lifetime license with the difference for the time you used the Basic one.
Please confirm if that is OK for you, so we can proceed with the upgrade.