We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm getting the following message for the email address:
Unable to add data in AmeliaBookingInfrastructureRepositoryLocationProviderLocationRepository
Here's the request payload:
{id: 0, type: "provider", status: "visible", firstName: "Mark", lastName: "Saunders",…}Hello Mark
Have you maybe migrated your website?
Issues like this usually occur when foreign keys are missing from Amelia's database. I'd need to remote in and take a look, so can you please provide me:
- WP-admin credentials for your website where this happens
- Database access credentials (PHPMyAdmin or cPanel), so I can check it?
We don't provide any data to third parties, but since this is a public ticket, please make sure to enable the "private" response, so the credentials are visible only to us.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables