We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
There is some missing translation for "Bokk this event" and "Number of persons
But in FTP the translation is did on the language file
Thank's for help
Hello Raphaël Marlec,
Thank you for your purchase.
This is the French translation, right? When I open it in our plugin I can't find the string 'Book this event' translated to French, so it is probably not translated
These are the instructions for translating the plugin or any missing strings/words:
Strings can be translated or changed using POEDIT or Loco Translate for example very easily.
If you want to use POEDIT then this is the instruction:
1. Download Amelia plugin from our TMS Store or from the email that you received when you made the purchase and save the .zip file on your computer.
2. Unzip downloaded .zip file.
3. Download and install POEDIT.
4. After that open Poedit and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example for French language, but you will choose yours.
Hope this helps!
If you have any further questions or concerns feel free to ask,
Hello Marija, I send you a screenshot on my first ticket where you can see that the translation whas did on files. I just opened it on Poedit to verify but it's traduct so it's coming from something else but i dont find it
Did you have another idea ?
Have a nice day
Hello Raphaël,
Could you please tell me have you replaced the files that were already there for your language in the ameliabooking -> languages folder with the ones that you translated? Afterwards, please deactivate and activate Amelia in the Plugins page of your WordPress and delete cache. Let me know if this helped!
Hi,
Perfect it's working
Thank's a lot
Have a nice day Marija
Great, glad to hear that!
You are welcome!
Thank you, have a nice one as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Hi Raphaël,
Be careful to keep your file with your translations. Otherwise they will be permanently lost with each update.
regards