We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm trying to configure Amelia for my accounting firm website.
I configured several services which can be offered by multiple employees. Amelia let the customer choose the employee : I'd like to avoid this. I'd like to have Amelia choose randomly an available employee for the chosen service and time. Is it possible and how can I do this ?
Right now, if the customer has no preference and choose "all employees", Amelia automatically choose the first available employee in alphabetical order. It means that this employee will get a full calendar really quick ... The random choice would really help us.
Thank you
Hello jaillot
Thank you for your purchase.
When you leave "Any Employee" in the select-box, it should randomly assign an employee, and not follow the alphabetical order or the amount of appointments your employees already have scheduled.
We can help you hide the drop-down with some CSS, but I'll need you to provide me the URL where the booking form is, so I can find the correct selector.
Kind Regards,
Aleksandar Vuković
[email protected]
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