Hello Matthew, 

Unfortunately, there is some conflict with the theme Divi, if you have it, the slow scrolling issue comes up. (If you don't have Divi, please try out the script on your pages and see if it helps for your theme as well.)

There are two solutions to this. Add this script: 

<script>
 var links = document.getElementsByTagName('a');
 for (var i = 0; i < links.length; i++) {
   if (links[i].href.includes('#')) {
     links[i].classList.add('et_smooth_scroll_disabled');
   }
 }
 document.querySelector('body').classList.remove('et_smooth_scroll');
</script>

to the pages where you have your Amelia shortcode. Or disable Smooth scrolling in Divi theme options. 

Let me know if this helped!

If you have any further questions or concerns feel free to ask. 

Hello Matthew, 

Yes, if you use Divi one of the solutions bellow will definitely help out 

Of course, the user experience isn't that well with that slow scrolling. Unfortunately, it is some conflict and our developers made that script to fix that behavior. 

You are welcome! 

If you have any other questions or concerns feel free to open a new ticket and we will gladly help,

Hello Val, 

Then you need to implement one of the solutions I mentioned in my response 

There are two solutions to this. Add this script: 

<script>
 var links = document.getElementsByTagName('a');
 for (var i = 0; i < links.length; i++) {
   if (links[i].href.includes('#')) {
     links[i].classList.add('et_smooth_scroll_disabled');
   }
 }
 document.querySelector('body').classList.remove('et_smooth_scroll');
</script>

to the pages where you have your Amelia shortcode. Or disable Smooth scrolling in Divi theme options. 

If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.