We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My web server has cURL: 7.37.1 and 7.38.0 installed.
Are there any optimization I can implement to make my data tables load faster?
Hello Omar
Unfortunately there could be a wide range of reasons why your server is having issues with loading speeds.
As we already replied on CodeCanyon - It depends on the server configuration, network, DNS settings among other things. Please take a look at this article, as it can provide some insight.
Unfortunately, this is how the plugin works, and your server performance is causing the loading issue for those tables.
You can try the same Spreadsheet files on our sandbox site, and see if they will load faster. They should, simply because we’re on a different server.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables