We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I set my first Alemia installation. at the end of the booking process, I land on the ugly woocommerce checkout page. Then I should be redirected to Amelia thank you page (with the option to push the appointment in the client calendar). Instead of that, I land on the (still ugly) woocommerce thank you page.
What's the problem? Did I set something wrong?
I installed also the CartFlows plugin to replace checkout and thank you page. But I deactivated it, knowing that Amelia thank you page will not be published.
So I'm here with Woocommerce and Amelia, with an ugly thank you page and no possibility to push appointment into client calendar. Which is a big issue to me.
Could you kindly help?
Thanks!
NB: I forgot to mention that I'm using Divi Theme.
Thks!
Hello Alex.
Thank you for your purchase.
Unfortunately, that's the default behavior of the integration.
I will forward this to our development team, and see if there's anything we can do to change that behavior.
Kind Regards,
Aleksandar Vuković
[email protected]
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