Okay
  Public Ticket #2290422
Save settings
Closed

Comments

  • anderswe started the conversation

    After the latest update of DataTables I cant save the settings and when I click on the different tabs nothing happense.

    The Data is only shown for Admin and nothing for Subscribers. they only get  Json failiare.

    And I can´t find my Licence Key....

    Anderswe

  •  2,572
    Aleksandar replied

    Hello Anderswe

    Sorry to hear you're having issues with the plugin.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    As for the license - where did you purchase the plugin from? If you purchased it from our website, you should have access to our store http://store.tms-plugins.com/, where you can see the purchase code.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables