We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I've seen a few past tickets that are now closed related to the retention of fields after the submit and add new function is used. Could you please provide an update on when this functionality will be implemented to the wpDataTable plugin?
Thank you,
Paul
Hello Paul
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
Also, this hasn't been requested that often, so it's not high up our "to-do" list. Please make sure to recommend that feature on this link, so our developers have insight into how many times a feature has been asked for. Features with most votes are more likely to be included in the plugin. Unfortunately, I don't have an ETA for this.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar,
Thank you for the reply! I submitted the feature request on the wpDatatable site. How do users vote on this feature?
Also, while I have your attention, I have a question related to the date field in one of our pop-ups. When users manually input a date instead of selecting from the calendar, some users enter the date in the format of MM/DD/YY. When this format is submitted, the results show the year as 00YY. So, we've had several users input dates like 11/02/0019, 1/05/0020, etc. Is there is an easy workaround to this issue?
Thank you!
Paul
Hi again Paul
Bad choice of words - they don't actually vote, but submit a suggestion, like you did, and at the end of the week we collect all suggestions, and add them on our "to-do" list. So if the suggested feature already appeared in the list, we will simply add a +1.
As for users who enter the dates manually, please insert this custom script in wpDataTables settings/Custom JS and CSS/Custom JS field:
It will block manual entries, so they can only use the date picker.
I hope that helps.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Aleksandar! I appreciate the support.
You're welcome, Paul
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables