Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2290025
Amelia button for adding shortcodes disappeared in text module Beaver Builder
Closed

Comments

  •  8
    Debbie started the conversation
    February 4, 2020 at 9:59am

    Hi,

    A client site uses Amelia and Beaver Builder. I used to be able to add a shortcode to a text module in Beaver Builder. There was a button in the text module that showed the shortcodes menu.

    That button has disappeared now. I can add shortcodes manually, but then I have to look them up in the documentation. It is a bit inconvenient that a services does not show its service id in the backend.

  • [deleted] replied
    February 4, 2020 at 3:05pm

    Hello Debbie, 

    That button is probably part of the Beaver Builder, right? Unfortunately, we can't do anything about that. But you can contact support of that page builder to see if they changed anything so this button is not available anymore. 

    Choosing Amelia shotcodes is not available with all page builders, since there are a lot of them, unfortunately. We have the feature request for showing IDs in the back-end in our to-do list, but for now, I can't say when it will be implemented. 

    You can open the page with classic WordPress editor and choose a shortcode there and copy it from there and then edit the page with that page builder and paste the shortcode to the place where you need it. 

    Hope this helps!

    If you have any further questions or concerns feel free to ask,