We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have a client website on which we use Amelia with Beaver Builder. On this site the button Continue is not directly visible after a client selects a date and time. When you (accidentally) hover over it, it becomes visible. See in this Loom video: https://www.loom.com/share/c37d0a0f97ab494ebc8c796422a4c837
I don't have this issue on another website that runs on Avada theme with Fusion page builder.
Is there something else i could check that could have caused this issue?
Hello Debbie
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
In this case, I believe the theme is adding some CSS to the button, which makes it invisible until you hover over it. Here it is:
So, when I disable this background-color property when I inspect the page, the button appears normally.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, thanks! The default button colour is indeed the same as the colour of the Amelia widget. I played around a little with the colours and now I have set the text colour in Amelia on black, so at least the text Continue is visible now.
Good work, Debbie.
Thanks for letting me know.
You could also find that selector, copy it and define the color, and include it as HTML above Amelia's shortcode, like this:
<style> button#am-continue-button { background-color: white !important; } </style>And it should look like this:
If you get it to work like that, you can revert the color of the text.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, that worked. Great, thanks!
You're welcome, Debbie
Glad I could help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables