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Hi,
I have just one service, one location and 4 agents for that service.
When a user books an appointment, does it just assign to an agent randomly?
I need it to first assign to agent 1, then agent 2, then agent 3, etc...
Is this possible?
Regards
Hello Waseem
Unfortunately, if you leave the drop-down at "Any Employee", the plugin will assign him (her) randomly. There's no way of forcing the plugin to assign appointments to employees in that way.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Okay I see, thanks.
And I'm assuming this is also the case when my users are not given an option to choose an agent at all? Because that is how I have it set up.
Regards
Hello again Waseem
I suppose you simply hid the "Employee" drop-down from front end, correct?
If that is true, then yes - it would work the same.
The only other way you don't see the employee dropdown would be if you have only one employee, and in that case, this issue doesn't exist.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables