We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Support,
when I create a new Amelia Employee, I would like to assign it to a wordpress user.
When I click on the drop-down list in the "add employee" form, it remains empty.
I can't select any existing user. "Create New" doesn't do anything either...
I have BuddyPress installed. It might have something to do with that.
Can you please help?
Thanks
Peter
Hello Peter
Thank you for your purchase.
To assign Amelia Employees to existing WordPress users, those users need to have "Amelia Employee" user role.
My advice would be to install User Role Editor plugin, which allows you to assign multiple roles to one user. When you do this, your existing employees will see the WordPress user, and you'll be able to link them.
Kind Regards,
Aleksandar Vuković
[email protected]
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