We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've put a shortcode for a catalogue on this page, and it shows up on my browser, but not on the browser of my client or hers - so she isn't getting any bookings through it.
I thought it might be a cache issue, so I changed the page layout a little, and cleared the cache but that made no difference.
I've attached an image which has my client's screenshot on the left - and you can see no catalogue. On the right is my screenshot with the catalogue showing.
Any ideas to remedy this?
Kind regards
Ben
Hello Ben
I just checked your page, and it looks fine to me.
I believe they are using Safari? Can you ask them to try on Chrome? It shouldn't make a difference, but it'd be a good start if there was a known difference in how you're viewing the page.
Kind Regards,
Aleksandar Vuković
[email protected]
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