We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I purchased Amelia on 16th September and have tried to get support on installing and using it. I have had no luck from your company and from Amelia. This is really poor considering you are top rated but don't offer support to clients.
If I don't get assistance immediately I will need a refund or have to report the product and companies involved in selling it.
Hello Anupa
Thank you for your purchase, and I'm sorry to hear you've had trouble contacting us.
I can only see the two tickets you opened here (this one 5 hours ago, and another one opened 20 minutes ago). I searched through all our e-mails, but couldn't find the mention of your name anywhere.
In front of TMS, I apologize for this mishap, and invite you to tell us what issues you're having with the plugin. We'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables