I purchased Amelia on 16th September and have tried to get support on installing and using it. I have had no luck from your company and from Amelia. This is really poor considering you are top rated but don't offer support to clients.
If I don't get assistance immediately I will need a refund or have to report the product and companies involved in selling it.
Thank you for your purchase, and I'm sorry to hear you've had trouble contacting us.
I can only see the two tickets you opened here (this one 5 hours ago, and another one opened 20 minutes ago). I searched through all our e-mails, but couldn't find the mention of your name anywhere.
In front of TMS, I apologize for this mishap, and invite you to tell us what issues you're having with the plugin. We'll gladly help.
I purchased Amelia on 16th September and have tried to get support on installing and using it. I have had no luck from your company and from Amelia. This is really poor considering you are top rated but don't offer support to clients.
If I don't get assistance immediately I will need a refund or have to report the product and companies involved in selling it.
Hello Anupa
Thank you for your purchase, and I'm sorry to hear you've had trouble contacting us.
I can only see the two tickets you opened here (this one 5 hours ago, and another one opened 20 minutes ago). I searched through all our e-mails, but couldn't find the mention of your name anywhere.
In front of TMS, I apologize for this mishap, and invite you to tell us what issues you're having with the plugin. We'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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