We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When haveing the plugin "Jetblock" from crocoblock installed and active makes amelia break.
cant see any settings and if you try to open the panel that comes on the right side its all white also. This is a major issue
Any fix atm for this otherwise we need 1 real quick :D
Hello mathias borgen,
Unfortunately there is some conflict between Amelia and JetPlugins because both use Vue js. Our developers implemented a fix for this in our newest release of Amelia but you still need to add this script:
<script>window.ameliaBooking = {useWindowVue: true}</script>to the Dashboard. Because this conflict is in the back-end, you should install and use some plugin for this purpose, like for example Add Admin Javascript or add the script to the functions.php file.
Let me know if this helped!
I can not find where to put this script into functions.php. and you provide a bit more details about where to inseret this script to not break the whole site pls.
Hello mathias borgen,
The script should be added to this file at the end, and the file is located in ../wp-content/mu-plugins folder. If you don't have this file or don't want to edit it you can use a plugin for this purpose, like for example Add Admin Javascript .
Please note that you need to have the latest version of Amelia for this, which is version 2.4.