As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
Since last update, my clients are not receiving the email for approved reservations. They only get the email for reservation received. So the email system is working and it is something related with the approved email
I already check the configuration and this email is checked
Please help me
I uploaded a previous version of the plugin and it is working again.
Hello fabloria,
Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can try to reproduce the issue - what mail service do you use, have you enabled/disabled the two options in Amelia -> Settings -> Appointments?
Although it is pretty strange that you get the pending notifications and not the approved ones. This might be due to your service configuration - so what is the minimum / maximum for the, if it is a group appointment does none of the customers get the approved notification?