Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi
Since last update, my clients are not receiving the email for approved reservations. They only get the email for reservation received. So the email system is working and it is something related with the approved email
I already check the configuration and this email is checked
Please help me
I uploaded a previous version of the plugin and it is working again.
Hello fabloria,
Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can try to reproduce the issue - what mail service do you use, have you enabled/disabled the two options in Amelia -> Settings -> Appointments?
Although it is pretty strange that you get the pending notifications and not the approved ones. This might be due to your service configuration - so what is the minimum / maximum for the, if it is a group appointment does none of the customers get the approved notification?