We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Support Team.
I have created a category called Choose your Perk with 4 different services in there. I have added an image to each individual service services and want to pass down the image of the service selected to the confirmation email the customer receives. Is there an email place holder or any code that will pass down the image of the specific service selected to the email confirmation?
I want the customer to receive the image attched to the service they selected in their confirmation email. How do I do this?
Thank you
Hello lmi2014
Thank you for your purchase.
It is possible, but like this:
You would have to add the image to the service's description using "<img src" HTML code, like this:
Then, you can add the %service_description% placeholder in the e-mail template:
And your customers will receive an email looking like this:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. This worked
You're welcome, lmi2014
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I would also like this feature. The workaround isn't suitable for me, because I have content in the description field which shows up on the frontend for the service, so I'd like to be able to pull the image in from somewhere else. Is there another way? Maybe through the wp_amelia_notifications table in the database?
Sorry, Enzo, there's no other way at the moment.
wp_amelia_notifications table is the table that contains E-mail notification templates, and you would see the placeholder there as well.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksandar. Are there plans to implement this feature?
Hi again Enzo
Well, it's not that frequently requested, to be honest, so it's not high up on our "ideas" list.
I believe you guys are the only ones who asked me this. I'm not sure about my colleagues, but personally - only you two asked me.
There are almost 200 features on our "feature requests" list, and we're working on them one at a time - the ones with the highest number of requests are done first. Please take the Amelia Survey in my signature, and add that as a feature request. That survey is going to our management and development teams, so hopefully they'll bump it up a bit.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables