We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We are looking to download the latest update 2.4 . Can you please advise from where can we download this?
We are still on version 2.01 since that was the last email we had received regarding any update and a download link.
Is there any automation or notification on wordpress (like other plug ins) that will enable us to update in a timely fashion.
Team NABROS
Hello,
If you don't want to wait, there's the method to do the update manually here : https://wpamelia.com/updating/
You need to download the 2.4 file from where you bought it.
Kind regards,
(I'm a client - I'm not a part of the customer service)
Hello NABROS
If you entered the purchase code in the Activation field in Amelia, you should receive automatic updates, like all other WordPress plugins. However, that version is pretty old, and we've been having some update issues with v.2.1. You can do as Laurent suggested (thanks for the help, by the way), and see how you can update the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables