We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2279818
I can´t customize email notifications
Closed

Comments

  • cr157h13 started the conversation

    I want to customize email notifications, add the company logo and change the default text in the template, but the site does not allow me to save the changes.

  • [deleted] replied

    Hello cr157h13, 

    Thank you for your purchase. 

    Could you please send me the image and the text so I can try it out on our test website? Thanks! You can check the 'Private' option bellow the message if you like.