We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a website in development for a client..
One of their employees works from 3:30-8:30 and offer specific classes for specific time slots within that time slow sometimes offering two at the same time.
For example they have a beginner hitting class @ 3:30-4:30 then again from 4:30-5:30 then they offer an intermediate class from 5:30-6:30 then again @ 6:30-7:30 but in between then they offer a conditioning class from 6-7 is there a way to set the parameters to only allow certain classes within those time frames to be bookeD?
Hello Marcos,
When you are setting up the employees' work hours you can set different work time periods for each day in the week and assign different services to these work time periods. By clicking on the 'pencil' icon you modify that work time period and by clicking on the + sign next to 'Apply to All Days ' you add new work time period for that day.
Hope this helps!
If you have any further questions or concerns feel free to ask,
Hey Marija,
That sort've helped but I'm still stuck right here: https://d.pr/i/tphBhF
I need to add one more class offering at a different time frame of 17:00-21:00 but it's conflicting with the other one's I've set.
Is this doable?
I think my work around right now is to create them an email alias and add them as another employee and add their shortcode for the category and employee to the registration page for that class. But I don't like how they have to have two separate emails in order to make that work. It could get a bit confusing for clients to understand that they're operating off the same inbox.
If we could avoid that by offering different classes at different times within their working hours, then if they get booked, it would then block out the time for them to be able to get booked again during the booked time slot that would be ideal. Hoping that's possible
Hello Marcos,
Unfortunately you can't create more time periods for the same times in the employees' work hours.
You can create another employee and use this work-around (this works for gmail so you need to try it out for your email service provider): if the employee' address is [email protected] you can create an email addresses [email protected], [email protected], [email protected], etc. which will be all connected to the same email address - [email protected] (all notifications will be sent to this one). So you can add the email [email protected] to this new employee. And you can connect both employees to the same Google calendar so when one time slot for one 'employee' is booked in Amelia an event will be created in this Google calendar and it will block that time slot for the other employee in Amelia.