We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
This is pre sales query
We are looking appointment system for Hospital where doctors are quite busy. We want to give them authority to accept, reject or shift Appointment to further date.
i gone through Amelia medical front end & backend. I made a new employee and assigned few services. I logged as employee but I did not found mechanism to accept or reject.
We want employee get notification about appointment on his email and he can accept or reject that particular appointment request from email. If he accepts then it adds to employee google calendar.
Can we do this with Amelia ?
Hi bkkalia,
Thank you for your inquire.
In order for employee to accept and reject the appointments from the back-end you must enable that option in the Amelia Settings-> Roles settings.
As for the other question, to accept and reject with the email, unfortunately something like this is not possible at the moment.
This is requested from time to time and we will definitely consider adding this option for some future updates.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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