I purchased the wpData Tables plugin and Powerful filters from your site. I've activated both to be able to get updates, but I'm not getting them. I want to purchase the new Details plugin, but can't because I don't have a new enough version.
I'm not sure I understand what the issue here is. If you purchased the plugin and the add-on, you need to download the installation files either from the confirmation e-mail you received after purchase, or from our store http://store.tms-plugins.com/
You can log into our store with the credentials you received in your e-mail after purchase.
On the other hand you say you activated both licenses, so that tells me you already installed the plugin and the add-on successfully. Latest version of wpDataTables is 2.8.1, and of Powerful Filters 1.0.5.
If you're stuck on wpDataTables 2.7.2 or 2.7.1 you won't be able to auto-update the plugin because there's a bug in that version, so please update it manually by following these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
I purchased the wpData Tables plugin and Powerful filters from your site. I've activated both to be able to get updates, but I'm not getting them. I want to purchase the new Details plugin, but can't because I don't have a new enough version.
Hello Terry
Thank you for your purchase.
I'm not sure I understand what the issue here is. If you purchased the plugin and the add-on, you need to download the installation files either from the confirmation e-mail you received after purchase, or from our store http://store.tms-plugins.com/
You can log into our store with the credentials you received in your e-mail after purchase.
On the other hand you say you activated both licenses, so that tells me you already installed the plugin and the add-on successfully. Latest version of wpDataTables is 2.8.1, and of Powerful Filters 1.0.5.
If you're stuck on wpDataTables 2.7.2 or 2.7.1 you won't be able to auto-update the plugin because there's a bug in that version, so please update it manually by following these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
1. Download zip from our store
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Delete existing wpDataTables folder.
4. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)
5. Go to WP-admin panel, open Plugins section.
6. Deactivate wpDataTables, and then activate it again.
7. Clear server and browser cache
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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