Comments Eric started the conversationJanuary 21, 2020 at 8:02pmI've entered in all of the information that Hostgator gave to me about my hosting, username and password. I get a message that msql cannot connect to database.Is there a phone number to call? 2,572Aleksandar repliedJanuary 22, 2020 at 1:14pmHello EricThank you for your purchase.If you're connecting to the database where WordPress resides, you don't need to add that database as a separate DB connection. It's already there.If you need to connect to a separate DB, you need the host address, username, password, port and the database name to connect to it.Unfortunately, we don't offer live support (phone call, Zoom, Skype, etc.), so support is only available through tickets.Kind Regards, Aleksandar Vuković[email protected] Rate my support wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
I've entered in all of the information that Hostgator gave to me about my hosting, username and password. I get a message that msql cannot connect to database.
Is there a phone number to call?
Hello Eric
Thank you for your purchase.
If you're connecting to the database where WordPress resides, you don't need to add that database as a separate DB connection. It's already there.
If you need to connect to a separate DB, you need the host address, username, password, port and the database name to connect to it.
Unfortunately, we don't offer live support (phone call, Zoom, Skype, etc.), so support is only available through tickets.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables