As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I've entered in all of the information that Hostgator gave to me about my hosting, username and password. I get a message that msql cannot connect to database.
Is there a phone number to call?
Hello Eric
Thank you for your purchase.
If you're connecting to the database where WordPress resides, you don't need to add that database as a separate DB connection. It's already there.
If you need to connect to a separate DB, you need the host address, username, password, port and the database name to connect to it.
Unfortunately, we don't offer live support (phone call, Zoom, Skype, etc.), so support is only available through tickets.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables