As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2277304
Site behind cloudflare always detect timezone as Singapore
Closed

Comments

  •  1
    Vaibhav started the conversation
    January 21, 2020 at 7:25pm

    Hi, 

    I'm using Cloudflare for my site (www.prodmonk.com). However, due to this the booking slots are shown in Singapore timezone to all the users. However, I need the website visitors to see slots in their respective time zone - https://prodmonk.com/booking_60_2 . 
    Any idea how we can solve this?

  • [deleted] replied
    January 22, 2020 at 11:05am

    Hello Vaibhav, 

    I visited the link that you sent me and I saw there my country code (Serbia) not Singapore.

    3325699046.png

    Could you please check if this is some caching issue? Thanks!

  •  1
    Vaibhav replied
    January 23, 2020 at 5:45pm

    Can you please check again.. This must be when I disabled the cache which seems to solve the issue but unfortunately impacts the performance

  • [deleted] replied
    January 24, 2020 at 9:19am

    Hello Vaibhav, 

    I checked again and I see my country (Serbia) now as well: 

    6937507860.png

    Please check if this is some caching issue, delete cache on your website/browser.