We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm using Cloudflare for my site (www.prodmonk.com). However, due to this the booking slots are shown in Singapore timezone to all the users. However, I need the website visitors to see slots in their respective time zone - https://prodmonk.com/booking_60_2 .
Any idea how we can solve this?
Hello Vaibhav,
I visited the link that you sent me and I saw there my country code (Serbia) not Singapore.
Could you please check if this is some caching issue? Thanks!
Can you please check again.. This must be when I disabled the cache which seems to solve the issue but unfortunately impacts the performance
Hello Vaibhav,
I checked again and I see my country (Serbia) now as well:
Please check if this is some caching issue, delete cache on your website/browser.