Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2277304
Site behind cloudflare always detect timezone as Singapore
Closed

Comments

  •  1
    Vaibhav started the conversation
    January 21, 2020 at 7:25pm

    Hi, 

    I'm using Cloudflare for my site (www.prodmonk.com). However, due to this the booking slots are shown in Singapore timezone to all the users. However, I need the website visitors to see slots in their respective time zone - https://prodmonk.com/booking_60_2 . 
    Any idea how we can solve this?

  • [deleted] replied
    January 22, 2020 at 11:05am

    Hello Vaibhav, 

    I visited the link that you sent me and I saw there my country code (Serbia) not Singapore.

    3325699046.png

    Could you please check if this is some caching issue? Thanks!

  •  1
    Vaibhav replied
    January 23, 2020 at 5:45pm

    Can you please check again.. This must be when I disabled the cache which seems to solve the issue but unfortunately impacts the performance

  • [deleted] replied
    January 24, 2020 at 9:19am

    Hello Vaibhav, 

    I checked again and I see my country (Serbia) now as well: 

    6937507860.png

    Please check if this is some caching issue, delete cache on your website/browser.