Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I see that there is a Lifetime price and an Annual price for wpdatatables. What I really need is the Gravity Forms Integration. Do I have to buy a license to wpdatatables and then another license for Gravity Forms Integration?? Or does the Lifetime price cover all licensing costs?
Hello Ben
Thank you for your interest in our plugin.
wpDataTables and Gravity Forms are mandatory for the integration add-on to work, so you will need to purchase all three.
Gravity Forms Integration for wpDataTables is just an add-on that allows you to create tables from existing Gravity Forms. At the moment we don't have lifetime licenses for our add-ons, so even if you purchase the lifetime license for wpDataTables, you will need to purchase the yearly subscription plan for Gravity Forms Integration for wpDataTables.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for getting back to me. I purchased both and am now attempting to create a data table for my own internal testing. The Gravity Forms data table it is accessing has approximately 10,000 rows and 10 columns of data. The query throws a 403 error so I think I need to make adjustments with Sucuri Firewall. I can whitelist IPs but need to know what exactly what I can whitelist without jeopardizing the security of the data itself. Please help.
Hello Ben
Well, that's a "Forbidden" error. I don't know what's being blocked on your website, but you may want to white-list wpDataTables admin-ajax calls. They are being made for every table you're trying to generate.
You can reach out to your hosting provider and ask them to white-list wpDataTables calls. They should know what to do.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok. I will contact them. Is that all they need to know or do they need specific IPs or processes or something else that I should provide to them?
Hi Ben
Usually our customers simply reach out and ask for wpDataTables to be excluded from the black-list. You may need to provide your website's IP address, but I doubt that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can you please make sure that my license is not going to autorenew? I just deactivated the plugin and deleted it completely. Please confirm. Thanks.
Hello Ben
You need to do that by logging into our store http://store.tms-plugins.com/ with the credentials you received when you purchased the plugin, navigate to Purchases, and you'll see "Cancel Subscription" button. If you don't see it, or it has been grayed out, it means you already unsubscribed.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables