We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2276121
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Comments

  •  1
    Javier started the conversation

    Buenas tardes,

    Mi  web es un spa, y en el servicio de circuito spa no es necesario empleado.

    ¿es posible tener servicio sin empleados?

  • [deleted] replied

    Hello Javier, 

    Could you please write tickets in English, since none of us here is a native Spanish speaker and we are afraid that something will be misunderstood in the translation process? Thanks!

    Good afternoon,
    My website is a spa, and in the spa circuit service no employee is necessary.
    Is it possible to have service without employees?


    I get this when I translate your question. Unfortunately, something like this is not possible in Amelia. You need to have an employee and services assigned to this employee. You can create one dummy employee and assign all services to this employee, set the maximum capacities of the services to be the number of people that can be in the spa for that time slot. And you can hide the employee dropdown on the front-end if you want. 

    If you have any further questions or concerns feel free to ask, 

  •  1
    Javier replied

    Can you specify how I can deactivate so that I don't see the drop-down menu of the employees?

  • [deleted] replied

    Hello Javier, 

    Try adding this custom HTML to the page where you have your Amelia shortcode: 

    <style>#amelia-step-booking0 > div.am-select-service > form > div.el-form-item.am-select-employee-option {display:none}</style>

    and let me know if it worked please. 

  •  1
    Javier replied

    I can't remove the drop-down menu, only the names of employees were removed from the top

  • [deleted] replied

    Hello Javier, 

    Please send me a link to your page where you have the booking form so I can find the right selector. Thanks!

  •   Javier replied privately
  •  1
    Javier replied

    I've already managed to do it, thanks

  • [deleted] replied

    Hello Javier, 

    Glad to hear that! Thank you for letting me know. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,