As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
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Hello,
I am currently developing a webservice for a client, I would like to purchase this product. However, the client has as of yet not decided on a domain name. Is it possible to buy a license to work with the IP address until a domain name is found?
Thank you,
PS: I was going to buy the Lifetime plan, however, on the pricing page, it is suggesting that the lifetime plan is renewed yearly. I reckon this is just a mistake, please confirm as well.
Hi Matt,
Thank you for your interest in wpdatatables.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Yes you will be able to use another domain, but before that you will need to contact us to deactivate license on old domain. We are working on features on our store where you will be able to switch that by yourself in the future.
It says it is on 99 years but that is just because of Paddle - our provider who can handle just subscription, but you won't be charged ever again.
Best regards.
Kind Regards,
Isidora Markovic
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