We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Click next page or page 2 and the table disappears from view
Please see the attached video which show the problem
Hi dmsims
The table is still there, but since the data on first page is larger than on the second page, your browser is keeping your screen in the same position, and you need to scroll up a bit to see the table.
The first page's table height is 1915px, while second page is 581px. That's why it looks like the table disappears from the second page unless you scroll up.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thankyou for the explanation
This is a UX bug, when will it be fixed ?
Even Tablepress does not do this!
Hello again dmsims
wpDataTables doesn't have a feature to return you to the beginning of the table. The table is loaded in the same place on the table, but since it is big you need to scroll down to see all 10 rows. When you do, your moving away from the start of the table, and you're going down to a different section of the page.
When you change the table's page, you're still in the same spot on the page, and the table starts in the same place - it doesn't change it's location. That's why you're still on the same page section when you switch to a different page.
I will forward your suggestion to our development team, but I don't know if they'll be able to do anything about it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables