We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm a business advisor, and I travel to my clients. Is there any way for them to enter their address when they book a session?
Hi sh65,
Thank you for your purchase.
Sorry for late response, we are not working on weekends.
Yes, there is an email field in the booking form ( which you can set to be mandatory in the Amelia settings) so the users must enter their email in the booking process.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
No, I meant physical address - as in where they are located. I travel to them, so I need to know exactly where to meet them.
Vagaro and Schedulicity have what's called an "outcall" option where the client can enter their physical address when booking their appointment. Do you have a feature like this?
If not, how am I supposed to collect that information?
Thanks,
Sam
Hello Sam,
Unfortunately, we don't have that as an option in Amelia but you can create a custom field for this purpose. If you create a custom field and make it required/mandatory customers will need to fill in their address in the booking process.
You can read more about custom fields following this link.
Hope this helps!
If you have any further questions or concerns feel free to ask,