I ve been trying to install properly Amelia, i ve been following the instruction in the page, nevertheless when i try to make the page for Amelia i can not do it because everytime i select Amelia booking view, says that i need to create a service and employee first, but even i created two services and two employees and its not working yet.
Hey now that part is ok, you were right, but now everytime that i save the page and see the preview, everything its ok, even i can see the calendar, everything, but when i press the button make it public and click the button to watch the booking, doesnt work, even pressing the url that the page made, just spend sometime loading and at the end send me to the main page and i cant see the booking anymore. Could you please help me with this? i attached some screen shots, i would like to see the booking on my website and not only the preview. Thank you so much.
My clients cannot make reservations, because all the dates on the calendar are shown as blocked. On the employees' side they appear as "away" and in red. Could you help me to get all the dates activated again please?
Could you please check if the services+buffer times can fit in the employees' work hours? And if the option Show service on site is enabled for all services? Also, please check your settings for the options Minimum time required before booking: and Period available for booking in advance: in Amelia -> Settings -> General.
The away label for the employees doesn't affect the time slots and the bookings, it is just a label in the back-end.
If you can't find where the issue is coming from, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hello:
I ve been trying to install properly Amelia, i ve been following the instruction in the page, nevertheless when i try to make the page for Amelia i can not do it because everytime i select Amelia booking view, says that i need to create a service and employee first, but even i created two services and two employees and its not working yet.
Could you please tell me, what can i do?
I attach a screenshot.
Fernando
Hello Fernando Luis,
Thank you for your purchase.
Could you please tell me have you maybe disabled the option 'Show service on site' for all your services?
Thanks!
Hey now that part is ok, you were right, but now everytime that i save the page and see the preview, everything its ok, even i can see the calendar, everything, but when i press the button make it public and click the button to watch the booking, doesnt work, even pressing the url that the page made, just spend sometime loading and at the end send me to the main page and i cant see the booking anymore. Could you please help me with this? i attached some screen shots, i would like to see the booking on my website and not only the preview. Thank you so much.
Fernando
Hello
My clients cannot make reservations, because all the dates on the calendar are shown as blocked. On the employees' side they appear as "away" and in red. Could you help me to get all the dates activated again please?
My website is:
www.foodhoodtours.com
Thank you very much in advance.
Greetings
Hello Fernando,
Could you please check if the services+buffer times can fit in the employees' work hours? And if the option Show service on site is enabled for all services? Also, please check your settings for the options Minimum time required before booking: and Period available for booking in advance: in Amelia -> Settings -> General.
The away label for the employees doesn't affect the time slots and the bookings, it is just a label in the back-end.
If you can't find where the issue is coming from, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.